LICENSE AND SITE ACCESS

BunchesBaskets.es grants you a limited, non-exclusive, and revocable license to access and use this website for personal and non-commercial purposes only. This license does not permit the downloading, modification, reproduction, distribution, or commercial exploitation of any portion of the website without the prior written consent of BunchesBaskets.es.

You may not use this website or its content for resale, commercial purposes, data mining, automated data collection, scraping, or any similar activity. Product listings, descriptions, prices, images, text, and other content on this website may not be copied, reproduced, republished, sold, or otherwise exploited without our express written permission.

You may not use framing techniques, hidden text, meta tags, trademarks, logos, images, or proprietary information belonging to BunchesBaskets.es or its affiliates without prior written consent. Any unauthorized use of this website immediately terminates the permission or license granted by BunchesBaskets.es.

YOUR ACCOUNT

By creating an account or using this website, you are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to accept responsibility for all activities conducted through your account.

BunchesBaskets.es does not knowingly sell products directly to children. Certain products intended for children may be purchased only by adults. If you are under the age of 18, you may use this website only under the supervision and involvement of a parent or legal guardian.

BunchesBaskets.es reserves the right, at its sole discretion, to refuse service, terminate accounts, remove content, modify website content, or cancel orders without prior notice.

PRODUCT INFORMATION

BunchesBaskets.es and its local vendors make every reasonable effort to ensure that product descriptions, images, prices, and other information displayed on the website are accurate and up to date. However, we do not warrant that all website content is complete, accurate, current, or free from errors at all times.

Many products available on our website are prepared, arranged, and fulfilled by independent florists, bakeries, gift shops, and local partners throughout Spain. While we strive to deliver products as illustrated, slight variations in flowers, colors, packaging, containers, brands, and other components may occur due to seasonal availability, regional differences, supplier inventory, or local market conditions.

Where necessary, substitutions of equal or greater value may be made without prior notice while maintaining the overall style, quality, and value of the gift.

BunchesBaskets.es operates as an online gifting platform and works with a network of third-party suppliers and service providers. Although we carefully select our partners, we cannot guarantee the products, services, actions, or content provided by independent third parties.

This website may contain links to third-party websites. BunchesBaskets.es does not control, endorse, monitor, or assume responsibility for the content, privacy practices, products, services, or activities of any third-party website. Customers access such websites at their own discretion and risk.

Prices displayed on the website may include product costs, handling fees, payment processing charges, delivery fees, service charges, and applicable taxes. Due to technical and operational limitations, these charges may not always be displayed separately. By placing an order, customers acknowledge and accept the final amount displayed during checkout.

By using this website, customers acknowledge that product availability, presentation, and fulfillment may vary depending on location, seasonality, and supplier capabilities.

PAYMENT

All orders are subject to payment authorization and approval by the payment provider. BunchesBaskets.es reserves the right to cancel or delay any order if payment verification cannot be completed successfully.

If delivery has been completed and payment subsequently fails, is reversed, or is disputed, BunchesBaskets.es reserves the right to recover the outstanding amount from the purchaser or recipient where permitted by law.

Additional charges may apply if a delivery attempt fails due to incorrect, incomplete, or inaccurate delivery information supplied by the customer.

DELIVERY TIME AND RULES

While we strive to meet all requested delivery dates, delivery schedules are estimates only and are not guaranteed.

Orders may be delayed by one or two business days due to payment verification issues, supplier availability, transportation delays, public holidays, weather conditions, or other circumstances beyond our reasonable control. In such situations, customers may be notified without requiring further confirmation.

Delivery will be attempted at the address provided by the customer. Orders cannot be redirected to another address once they have entered the delivery process.

Products are shipped through trusted delivery partners. Although every effort is made to deliver on the requested date, deliveries may occasionally arrive earlier or later than expected due to unforeseen logistical circumstances.

Our delivery partners generally do not contact recipients before delivery. Customers are therefore encouraged to provide a delivery address where someone is available to receive the order.

If the recipient refuses delivery for personal reasons, the order will be considered delivered and no refund will be issued.

No refund, replacement, or compensation will be provided for delivery issues resulting from incorrect addresses, incomplete delivery information, unavailable recipients, inaccessible premises, or any other error attributable to the customer or recipient.

Delivery dates may be adjusted due to extreme weather, natural disasters, public disturbances, strikes, transportation disruptions, government restrictions, lockdowns, health emergencies, or other events beyond our control.

Delivery may be accepted by any responsible individual present at the delivery address. A signature or acknowledgment from any person at the specified address may be considered valid proof of delivery.

If the recipient's address, apartment number, building name, or doorbell information is incorrect or incomplete, resulting in a failed delivery attempt, no refund will be provided.

COMPLAINTS REGARDING PRODUCT QUALITY

If a customer wishes to raise a complaint regarding the quality, condition, or appearance of a delivered product, clear photographs of the product must be submitted within 48 hours of delivery.

Upon review of the complaint and supporting documentation, BunchesBaskets.es may, at its sole discretion, offer a replacement, redelivery, store credit, partial refund, or full refund depending on the nature and validity of the claim.

All decisions regarding complaints and resolutions shall remain solely at the discretion of BunchesBaskets.es.

RIGHT TO REFUSE SERVICE

BunchesBaskets.es reserves the right to refuse, cancel, or decline any order at any time without providing a reason.

In circumstances where an order is refused or cancelled by BunchesBaskets.es before fulfillment, any payment received will generally be refunded in full.

REVIEWS, COMMENTS, COMMUNICATIONS, AND USER CONTENT

Visitors may submit reviews, comments, suggestions, questions, and other content provided that such content is lawful, respectful, and does not infringe upon the rights of others.

Users may not post content that is defamatory, abusive, threatening, obscene, misleading, fraudulent, invasive of privacy, discriminatory, harmful, unlawful, or otherwise objectionable. Users may not submit content containing viruses, malicious code, spam, political campaigns, chain letters, or commercial solicitations.

By submitting content to the website, you grant BunchesBaskets.es and its affiliates a perpetual, worldwide, non-exclusive, royalty-free, irrevocable, and sublicensable right to use, reproduce, modify, publish, distribute, translate, display, and create derivative works from such content in any media.

You represent and warrant that you own or otherwise control all rights to any content you submit and that such content does not violate any applicable law or third-party rights.

BunchesBaskets.es reserves the right, but not the obligation, to monitor, edit, remove, or refuse any content submitted by users.

SITE POLICIES, MODIFICATIONS, AND SEVERABILITY

By using this website, you agree to be bound by all policies published on the site, including but not limited to our Privacy Policy, Shipping Policy, Refund Policy, and Disclaimer.

BunchesBaskets.es reserves the right to modify these Terms and Conditions, website content, policies, products, services, and pricing at any time without prior notice.

If any provision of these Terms and Conditions is determined to be invalid, unlawful, or unenforceable, the remaining provisions shall continue in full force and effect.

INDEMNIFICATION

You agree to indemnify, defend, and hold harmless BunchesBaskets.es, its affiliates, employees, agents, suppliers, and partners from and against any claims, liabilities, losses, damages, expenses, or legal costs arising from your violation of these Terms and Conditions or misuse of the website.

GENERAL

These Terms and Conditions of Use shall not be governed by the U.N. Convention on Contracts for the International Sale of Goods; rather, these Terms and Conditions of Use shall be governed by the laws of the state where Registered Office is located without reference to conflicts of laws principles. These Terms and Conditions of Use and other policies on this web site constitute the entire agreement between us and supersede any other communications or advertising with respect to bunchesbaskets.es 's web site. The waiver of a breach of any term hereof shall in no way be construed as a waiver of any other term or breach hereof. The person agreeing to these Terms and Conditions of Use represents and warrants that such person is authorized to bind and does so bind his or her principal or employer and has adequate legal capacity to enter these Terms and Conditions of Use. You may not assign these Terms and Conditions of Use or any rights or obligations hereunder, directly or indirectly, by operation of law or otherwise, without the prior written consent of bunchesbaskets.es; bunchesbaskets.es may assign these Terms and Conditions of Use and rights hereunder to any entity. Subject to the foregoing sentence, these Terms and Conditions of Use shall inure to the benefit of and be binding upon the parties and their respective successors and permitted assigns.

USE OF CONTACT INFORMATION

You may not use any contact information published on this website to send unsolicited advertisements, marketing communications, promotional messages, spam, or other unauthorized communications.

COPYRIGHT

All content available on this website, including text, graphics, images, logos, icons, software, audio, video, product descriptions, and compilations, is the property of BunchesBaskets.es or its licensors and is protected by applicable copyright laws and international intellectual property regulations.

Unauthorized use, reproduction, distribution, or modification of website content is strictly prohibited.

TRADEMARKS

All trademarks, service marks, logos, trade names, and trade dress displayed on this website are the property of BunchesBaskets.es or their respective owners.

No trademark appearing on this website may be used without the prior written consent of the applicable owner.

DISCLAIMER

Any trademarks, brand names, logos, product names, or other intellectual property appearing on products sold through this website remain the property of their respective owners. References to third-party trademarks are made solely for identification purposes and do not imply sponsorship, endorsement, or affiliation unless expressly stated.

All products and services are provided subject to availability and applicable terms and conditions.