Refunds will be done only in genuine cases. In case of wrong or defective goods are delivered, request you to please notify bunchesbaskets.es immediately. If the customer wants to raise a complaint against the quality of product delivered, the customer/recipient is required to provide the image of product delivered within 48 hours of delivery. Based on the nature of complaint Refund and Redelivery shall be processed. Any decision in this regard will be the sole prerogative of the website. For a quick response, request you to contact us. The company representative will call you back and request more details about the product provided or any defects therein. Bunchesbaskets requests full your cooperation and support throughout the process, in order to address your issue. The business will only reimburse the amount for the wrong or defective goods in genuine circumstances. If an incorrect product is delivered by our business, it will be either replaced with the correct one or we will reimburse the differential in price.
The refunds are not guaranteed by bunchesbaskets.es in the following circumstances:
Cancellation of an order, if requested at least 24 hours before the planned delivery date; in such instances, bunchesbaskets.es will give a full refund.